Meet the team

Penny has been with Practice Plus Group Surgical Centre, Portsmouth since its opening in December 2005. Initially she was the Lead Nurse for the Minor Injury/Minor Illness Unit until 2009 when she became Hospital Director, responsible for all services at Practice Plus Group Diagnostics, Havant.

Previously, Penny was a Nursing Sister in the local Emergency department but has varied NHS experience as an Operational Manager and Senior Nurse for Orthopaedics and General Surgery.

In August 2014 she became Hospital Director for the Practice Plus Group Urgent Treatment Centre, Southampton.

There are approximately 190 employees working across the 3 sites and Penny’s role is to support the smooth and successful running of all services.

Deb joined Practice Plus Group in April 2010 as Service Manager for Brighton Station Health Centre.

In May 2012 she took up her current role of Operations Manager which now covers three sites: Practice Plus Group Urgent Treatment Centre, Portsmouth, Practice Plus Group Diagnostics, Havant and Practice Plus Group Urgent Treatment Centre, Southampton.

Deb’s role is to ensure the smooth running of all services, which includes outpatients and day surgery, diagnostics and the minor injury and minor illness service at Practice Plus Group Surgical Centre, Portsmouth centre and the Minor injury service at Royal South Hants. In addition to her day-to-day responsibilities, she is also the Lead for Health and Safety across the three sites.

Before joining Practice Plus Group, Deb managed a GP practice on the Isle of Wight. She has several years’ experience working within both primary and secondary care sectors. She has also worked for financial institutions and the Royal Navy as a Contracts Manager.

In her spare time she likes to dance both ballroom and salsa, and enjoys the occasional jog.

Charlotte joined the team at St Mary’s in 2007 and undertook a number of roles before becoming our Patient Services Diagnostic Administration Supervisor in 2016.

She manages a team of 8 people and their main duties include keeping referrals within KPIs, sending reports to GPs and ensuring the smooth running of the diagnostic service for patients booking appointments.

Charlotte enjoys the challenges of running the administration side of the diagnostic imaging department. She’s passionate about getting patients booked in within a timely manner and making sure all patients leave happy after their appointments.

Tracey joined Practice Plus Group (then Care UK) in November 2014 as the Diagnostic Imaging Manager for Practice Plus Group Surgical Centre, St Mary’s Portsmouth
and Practice Plus Group Diagnostics, Havant.

Tracey qualified as a Diagnostic Radiographer in Portsmouth and has worked in various settings including both NHS and Private Healthcare, as well as Mobile MRI units.
Prior to this Tracey worked in industry carrying out various management roles in both training and sales.

Her current responsibilities include working alongside the Lead Nurse for Practice Plus Group Urgent Treatment Centre, St Mary’s Portsmouth, ensuring the smooth running of the patient journey, safe clinical patient services and making sure clinical protocols are adhered to at all times.