Telemedicine allows healthcare professionals to evaluate and advise and sometimes diagnose and treat patients without a face-to-face meeting.

Watch the video below to find out more:

What do I need to have a telemedicine consultation?

You need a smartphone, tablet or computer with a webcam and microphone as well as a good Wi-Fi connection.

Download a quick guide to video consulting.

How does a telemedicine consultation work?

Your clinician will text or email a link to your phone, tablet or computer. After clicking on the link, you and your clinician will be able to see each other and begin your consultation. Your clinician will then ask you to demonstrate various movements so they can analyse the problem.

Before you click on the link ensure you are dressed appropriately so you can easily show the clinician the area where the problem lies. For example, for a knee problem consider wearing shorts or trousers that can easily be pulled up above knee or for a shoulder problem consider wearing a vest top.

Please note that sometimes it is not possible to complete the assessment virtually and a face-to-face consultation may need to be arranged to fully complete the examination.

Types of appointments

There are different telemedicine appointments available including:

  • MSK clinics
  • Physiotherapy clinics
  • Classes and groups

What happens during my appointment?

During your initial consultation, your clinician will discuss how the problem is affecting you, examine you and discuss their findings as well as agree a plan to manage, treat or to investigate further.

A follow up consultation may be required. This could include:

  • A phone call to discuss findings following consultation.
  • A video or phone consultation.
  • A face-to-face appointment to establish progress and agree a plan going forwards.
  • A group or class either virtually or face-to-face.